Etsy’s December statistics have yet to surface, but through his recent blog post, “2013 Year in Review” Chad reminded the community of all the wonderful, empowering, world-changing things Etsy did in 2013. (He forgot to mention screwing the handmade community by redefining “handmade.”)
He spoke so proudly of Etsy accomplishments, but there was no mention of handmade – instead, he talked about creative goods and “buyers cherishing one-of-a-kind objects that they can’t find anywhere else.”
Does the man ever browse Etsy?
And, does he not realize how ridiculous he sounds spouting this nonsense over the head of the elephant in the room?
But most importantly, how can anyone believe a word this man says??
I swear reading the comments section was almost as painful as reading the post.
Took a few days off, and catching up…
Town Hall: I have been unable to view the Town Hall, but from what I have gathered from forum posts, not much to it other than promises, promises from Etsy. From one handmade seller:
I watched the town hall, and although there are some nice ideas, the bells and whistles don’t matter if I can’t be found.
Looks like the useless Customer Service Stats feature is going away… anybody care?
Noticed a few dared to point out the non-handmade handmade on Etsy:
And for some sellers, enough is enough…
This dialog between Etsy users and Administration would lead one to believe that if an item is featured on the front page, the shop has been vetted by Administration and is safe to buy from.
From the Jan. 15th Q&A, the question (emphasis added):
Once an item is “curated” for Browse, finds, Front Page, blogs does anyone look beyond the photo? I ask as there have been numerous selections where the items don’t adhere to the TOU’s for various obvious reasons and this is the face that you are putting on the site.
and Admin’s answer (in part):
Yes, every item that is curated by a member of Etsy staff goes through different measures of vetting checks before it’s featured. We vet to make sure the item and shop are in good standing with site policies to ensure a positive shopping experience. I can’t give specifics about the systems we use, for security reasons, but we have our own internal vetting process and are also in touch with the Marketplace Integrity Team…
In this December 15th blog post, Rusetsy pointed out a reseller shop (vibrantleathers) featured on the front page.
Yesterday, the shop (vibrantleathers) was called out in the forums for not fulfilling a buyer’s order, and the shop has now disappeared from Etsy.
Rusetsy thinks those Etsy fraud prevention teams are about as useful as an About page.
This is outrageous! This much-deserved call out will soon be swept aside by Etsy; but Rusetsy intends it to stand. These thieves will not remain anonymous. It appears the same person (or entity) has opened several shops and flooded the Etsy marketplace (and search) with stolen designs (and photos) by this seller and others while also undercutting the original designer’s prices. All of these shops are from China which fact will most probably be scrubbed from the forum post.
All of these shops should be shut down by Etsy and there should be no second chance. This is not copyright infringement or trademark infringement by accident or ignorance; this is blatant thievery and should not be tolerated.
Instead of closing down the thread (which will soon happen), Etsy Administration should be closing down the shops.