Thank you to a Rusetsy reader for pointing out this post, “At a loss for words,” evidence of another Etsy buyer saying bye, bye to Etsy. In my opinion, one of the most telling posts to come out of the forums in a while.
The OP’s customer sent her a handwritten letter detailing why she would no longer be shopping with the seller or Etsy, and was followed up with a telephone conversation between buyer and seller. The buyer had this to say, as quoted by the OP:
…buying on Etsy, or from a brand that supports Etsy, is contrary to the handmade movement [she] wholeheartedly” supports.
Most thread sentiment was respect and understanding for the buyer’s decision and sadness for the OP in losing a valued customer. However, some nitwits schooled in Etsy tactics accused fellow sellers of being the cause of Etsy’s loss of buyers, the bad press, and Etsy’s failing reputation; and further, of being spiteful, unfocused, single-minded, uncompassionate, dramatic, and unperceptive. Others of this same mindset accused the bye-buyer of being insulting, hurtful, unusual, unkind, rude, unfair, dramatic, disrespectful, bizarre, manipulative, small-minded, and unwilling. Yes, I’m at a loss for words too.
Not only does this forum post give a buyer’s perspective, and accompanying sentiment of distrust of, and disrespect for buyer opinion from some sellers (another Etsy trait), this forum post also highlights the blindness of some of those very same sellers. On the subject of bad press, one called the recent HuffPost Live segment “irresponsible journalism,” yet did not acknowledge irresponsible product labeling, irresponsible marketing, irresponsible handling of money, irresponsible customer service, irresponsible changes, irresponsible shop closures, irresponsible engineering, etc, etc, etc coming daily from Etsy. Get you some eyeglasses, darlin’. And not the rose-colored ones.
One particular seller whose feet are so rooted in Etsy concrete she will never wiggle free said she “would never vouch for an entire venue.” She too has been Etsy-schooled in hyprocrisy, as this seller is ALWAYS vouching for the Etsy venue, so much so I’ve often wondered if she is on the payroll. She questioned the credibility of the Huffington Post while also calling those voicing honest opinions about Etsy changes “outraged sellers.” Quick to state her own opinions, she seems to think others should stifle theirs about the damages being done to them by Etsycorp:
…I can’t get my head around damaging other sellers in the process of expressing my frustration with Etsy.
I believe when the Etsytanic goes down, this seller will clamor to be first on the lifeboat, as she shows little concern for the effect Etsy changes has had on others:
…I can still earn a living. Thankfully, since etsy sellers never seem to concern themselves with the effect of all their protestations…
…If I can’t feed my children because nobody shops at etsy, are those sellers (those voicing negative opinions) going to be there for me? Its extremely saddening to know other sellers have no problem harming me or other sellers in my shoes.
Whew! Glad I’m not swimming the Etsy sea wearing those weighty, concrete-encased shoes…
More thoughts on the forum post from The Muted Seller, “The Cupcakes Just Don’t Get It.“