Etsy Front Page Scam Artist

This dialog between Etsy users and Administration would lead one to believe that if an item is featured on the front page, the shop has been vetted by Administration and is safe to buy from.

From the Jan. 15th Q&A, the question (emphasis added):

Once an item is “curated” for Browse, finds, Front Page, blogs does anyone look beyond the photo? I ask as there have been numerous selections where the items don’t adhere to the TOU’s for various obvious reasons and this is the face that you are putting on the site.

and Admin’s answer (in part):

Yes, every item that is curated by a member of Etsy staff goes through different measures of vetting checks before it’s featured. We vet to make sure the item and shop are in good standing with site policies to ensure a positive shopping experience. I can’t give specifics about the systems we use, for security reasons, but we have our own internal vetting process and are also in touch with the Marketplace Integrity Team…

In this December 15th blog post, Rusetsy pointed out a reseller shop (vibrantleathers) featured on the front page.

Yesterday, the shop (vibrantleathers) was called out in the forums for not fulfilling a buyer’s order, and the shop has now disappeared from Etsy.

Rusetsy thinks those Etsy fraud prevention teams  are about as useful as an About page.


3 thoughts on “Etsy Front Page Scam Artist

  1. Vibrant Leathers is alive and well on Ebay which is the correct selling venue for them. If they pull the same stunts there as they did on Etsy they won’t last long. Ebay takes buyer complaints very seriously whereas Etsy will just send the buyer a canned email telling them they can’t do anything to help. By 11 am this morning I found several buyers in the forums asking why the shop they ordered from is closed and they didn’t get the items. Every day more and more buyers are starting to distrust Etsy.

  2. I asked the question and it was clear to me in their response that they don’t look unless they are sight impaired which could be the case. There was one item featured recently and if you had just gone to the shop and looked at 10+ negative reviews in a very short period of time warning others to stay clear you will never see your purchase. What I came away with was everything is considered Etsy legal until proven otherwise and they look to the community to do so end of story. Further down in the thread a question was asked about copyright infringing items and from their response Etsy goes under the assumption that they have the license to do so unless proven otherwise.
    Just like their response the previous week regarding buyers left out in the cold for non delivery and closed shops ” We Have Phone Support” really?

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